Effective: December 1, 2018
USER ACCOUNTS, REGISTRATION AND COLLECTION OF INFORMATION
PASSIVE COLLECTION OF INFORMATION
In addition to the information that you provide to us discussed above, SOCCA collects information about how you interact with our Website. The types of passive information we collect include your IP address, which type of browser you are using, where you go on the Website and other information related to your Website use and traffic patterns. This passive information does not identify you to SOCCA by name, and SOCCA does not link your IP address to your personally identifiable information. SOCCA compiles aggregated data by combining information from many users, without including any information that could be used to identify you or anyone else by name.
We also, with respect to users using SOCCA software, may collect information regarding the use of such software and we associate this information collected with the applicable user so that we can deliver, operate and improve our software services. In this regard, we may collect information about your use of our software, such as what path you took to arrive at the software, what parts of the software you used the most, your performance metrics in the software, and other information related to your use of the software.
Under California law, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer’s online activities over time and across third party websites, to the extent the operator engages in that collection. We do not track our users’ personal information over time and across third-party websites and therefore this requirement does not apply to us. California law also requires website and online service operators to disclose whether third parties may collect personal information about their consumer’s online activities over time and across different sites when the consumers use the operator’s website or service. We do not knowingly permit any third parties to collect any personal information about our users over time and across different sites.
COLLECTION OF INFORMATION FROM CHILDREN
We comply with the Children’s Online Privacy Protection Act, which requires us to notify and obtain consent from a parent or guardian before we collect, use and disclose the personal information of anyone under 13 years of age. SOCCA will not knowingly collect any personal information from young people under the age of 18, unless SOCCA provides notice that such information is being collected and obtains verifiable parental consent.
USE OF INFORMATION
SOCCA uses the information you provide to deliver, operate and improve our Website, software and services. We may also use your contact information to respond to your inquiries, to provide customer support and to supply any products or services you have requested. If you choose to receive email messages related to the products or services available through the Website, the information you provide will be used for those purposes. If you download software, we may contact you to inform you that updates are available or with other pertinent information.
Because we use the information we collect to measure and improve our Website, products, software and services, we may also contact you occasionally to obtain feedback from you through customer surveys, but you are not obligated to participate in such surveys if you do not wish to do so.
THIRD PARTY WEBSITES
We may participate in joint marketing, strategic partnerships, and other service offerings with non-affiliated third parties. Our Website may contain links to third-party sites, and third parties may provide you with an opportunity to install our software, from or through their websites. These third parties may also collect information from you in connection with your use of our software or otherwise.
SHARING OF INFORMATION
We will not share your contact information with any third parties unless you ask us to do so or provide consent for the disclosure. SOCCA may share aggregated data and related usage information with third parties, but this aggregate information does not contain any personal information which can identify you or any other individual user. We do not control how third parties disclose or use the information we share with them.
SOCCA has security measures in place to protect against the loss, misuse and/or unauthorized alteration of the information under our control or under the control of our service providers. Your personally identifiable information is protected by utilizing both online and offline security methods, including firewalls, passwords and restricted physical access to the places where your information is stored. Your user account information is kept on a secured server behind a firewall. Our staff is trained to comply with our security procedures, and our security procedures are regularly reviewed and revised, if necessary.
If you have consented to our disclosure of your personally identifiable information to third parties as set forth above, but later wish to opt out and withdraw such consent, you may do so by contacting us at [email protected]. However, if you wish to stop receiving communications from a third party to whom we provided your information prior to your withdrawal of consent, you must contact that third party directly, as we have no control over their communications or use of your information. Please take this into consideration before consenting to our disclosure of your information to such third parties.
If you have questions about any of the provisions described above, please contact us at [email protected] or via the other contact information listed above.